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Email

Email messaging offers advanced features beyond basic text communication, including rich formatting, file attachments, and HTML customization. This page covers email-specific functionality including subject lines, rich-text editing, HTML support, and attachment management.

For general message type information, refer to the General Message Types documentation.

Message

Subject

Every email requires a subject line that appears in the recipient's inbox. Enter a clear, descriptive subject that summarizes your message content in the subject field.

Email Subject

Email Content

Email content can be created using either a rich-text editor or HTML editor, depending on your needs and technical expertise.

Rich-Text Editor

The rich-text editor provides a user-friendly interface similar to Microsoft Word, with formatting options including bold text, font sizes, colors, and more:

Rich Text Editor

HTML Editor

For advanced customization, you can switch to HTML mode by toggling the HTML switch above the text editor:

Enable HTML Editing

When HTML mode is enabled, the text editor interprets your content as HTML code, allowing for precise control over formatting, styling, and layout. Toggle the switch again to return to rich-text mode.


Adding clickable links to your emails requires specific formatting depending on which editor you're using.

Rich Text Editor

To create a link in the rich-text editor:

Highlight Text

Highlight the text you want to turn into a clickable link

Open Link Dialog

Click the link button (or press Ctrl+K) to open the link dialog

Enter URL

Enter the full URL in the text field

Save

Click Save to create the link

Link Creation

The highlighted text will become clickable and direct users to the specified URL.

HTML Editor

In HTML mode, you can create links using standard HTML anchor tags:

Example HTML Links
<a href="https://google.com">google.com</a>

<!-- or with custom text -->

<a href="https://google.com">Google</a>

Attachments

Email messages support file attachments, allowing you to include documents, images, or other files with your message.

Adding Attachments

To attach files to your email:

Add Attachment

Click the Add Attachment button

Select Files

Select the files you want to attach from your device

Verify

The files will appear in the attachments list

Add Attachments to Email

Removing Attachments

To remove an attachment, click the trash icon next to the file name in the attachments list:

Delete Attachments from Email

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Last updated on 05/05/2026

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